A.J. was worried. For several months, he’d been growing more and more concerned about the reliability of the Unix server backup system that he operated every day. He was just the latest in a long string of junior contractors paid to change tapes, but he actually cared about doing a good job, and something wasn’t right.
He had raised his concerns with the manager of Core Services and the Senior System Administrators who were responsible for the corporate infrastructure, but they assured him that any problems were only temporary, and that he should wait until they had the new system in place. A.J. resigned himself to pretending to do his job, and grudgingly agreed to stall for more time whenever a restore was requested that he couldn’t accomplish.
And then the system just stopped working.
…1995 Edition. This is what happens when your senior sysadmin leaves, and there’s no one left with even a tiny grasp of what the job involves. It happened to OSU-CIS; don’t let it happen to you!
There’s a story I love to tell, a cautionary tale about an incompetent manager, his ass-covering sysadmins, and the company that they could have destroyed together. At some point I’ll write it up here, but the short version goes like this: “two-thirds of the file servers hadn’t been backed up in six months, and they knew this.”