Dear Comcast,

Now, I’m not saying that the “Xfinity” thing hasn’t persuaded consumers into thinking you’re all shiny and new again, but if you wanted to do one tiny little thing that would show everyone a commitment to quality in one component of your “triple play” deals, perhaps you could pick up the May 2011 issue of C_ns_m_r R_p_rts.

And then pick up the company they rated as the best in that category.

Just a, y’know, suggestion.