Okay, I’m on your web site. I’m in your online store. I’m even in your shopping cart, preparing to make a purchase. So why are you still hitting me with animated banner ads for your products? Do I seem somehow unmotivated as a customer?

Wouldn’t it be more useful to advertise your products on other sites? Perhaps if you informed people of the full range of your product line, distributors and retailers would actually order more than the five flavors they usually stock (only two of which are drinkable).

Given the glucose tolerance, I would cheerfully drink myself to death on your Lemon Tea and Arnold Palmer, but these days I need the Splenda-sweetened stuff, which I simply can’t buy in stores. I’d really like to try it once before ordering a case from an online dealer I’ve never heard of before (like the one whose employees seem to have been recruited from a phone-sex service).